🔸VACANCY!!!🔸

POSITION: Food and Beverage Supervisor
SECTOR: Hospitality.
LOCATION: Kigali, Rwanda.

The F&B Supervisor is responsible for overseeing the daily operations of the food and beverage service areas. This role involves supervising staff, ensuring a high level of guest satisfaction, managing inventory, and ensuring that all F&B services are provided efficiently and in accordance with company standards.

 👔 Key Responsibilities:

✅   Supervise daily operations of the food and beverage areas, including restaurant, bar, and room service.

✅   Lead, train, and motivate the F&B staff to deliver exceptional guest service.

✅   Ensure all staff adhere to service standards, company policies, and health and safety regulations.

✅   Monitor and maintain inventory of food and beverage supplies, ensuring sufficient stock and timely ordering.

✅   Assist with the preparation and presentation of menus, ensuring all offerings meet quality standards.

✅   Handle guest complaints and resolve issues to ensure guest satisfaction.

✅   Ensure cleanliness and organization of all F&B service areas, including dining areas, kitchen, and storage.

✅   Manage staff schedules, ensuring proper coverage during peak hours and events.

✅   Maintain financial records, ensuring accurate cash handling, billing, and tip distribution.

✅   Ensure compliance with food safety and hygiene standards.

✅   Provide training and development opportunities for the F&B team to improve service quality.

✅   Monitor customer feedback and implement improvements to service offerings.

✅   Collaborate with other departments to ensure smooth operation and guest satisfaction.

✅   Assist with administrative tasks, including staff performance reviews, ordering supplies, and maintaining staff records.

✅   Oversee the preparation, presentation, and delivery of all food and beverages to meet quality standards.

✅   Perform other tasks and duties as assigned by the supervisor, in line with the responsibilities of the role.

📄     NOTE:

1. This document describes a position and is not an employment contract.
K2 reserves the right to modify the content in the job description at any time.

2. Failure to comply with the above requirement will lead to penalties.

3. Persistent failure to comply with the above requirements will lead to contract termination.

1. Educational Qualifications:

Bachelor’s degree in hospitality management or Related Field:

A degree in Hospitality Management, Hotel Management, or a related field is often preferred.

2. Diploma or Certification in F&B Management:

A diploma or certification in F&B management or culinary arts can also be valuable, 

particularly for those who may not have a degree but have specialized in food and beverage services.

Relevant Experience:

1. Previous Experience in F&B Roles:

Typically, 2-5 years of experience in food and beverage service, with experience supervisory or team-leading roles.