HR Social Control & Reporting Specialist

  • 15 hour(s) ago
  • Full Time
  • Featured
  • Urgent

HR SOCIAL CONTROL & REPORTING SPECIALIST

 

Department: Human Resources – Social Control & Reporting ReportingLine: Head of Rewards & Social Control / HR SSC Manager

COMPANY

 

Our Company is a leading multimodal logistics operator in Africa (port, logistics, maritime, and rail). The company is now part of the MSC Group, a global leader in shipping and logistics.

With expertise built over more than a century and a workforce of over 23,000 employees across 50 countries, our company provides its African and global clients with comprehensive, tailored, and innovative logistics solutions, with the ambition of sustainably contributing to Africa’s transformation.

Our company is also present in Haiti, Timor-Leste, and Indonesia.

Are you looking for a rewarding experience in an international environment? Want to make an impact in a company that places Africa at the heart of its mission?

Join our company, the leading multimodal logistics operator on the African continent!

 JOB DESCRIPTION

 

The HR Social Control & Reporting Specialist is responsible for ensuring the quality, reliability, and consistency of HR data across the various systems and entities within the Group.

The role plays a key part in consolidating workforce data, producing HR reports and dashboards, and monitoring the billing processes related to employee benefits (healthcare, insurance, retirement).

 

The position also actively contributes to processing automation and the continuous improvement of reporting tools and methodologies within the SSC.

 

KEY RESPONSIBILITIES

1.  HR Data Quality & Governance

·       Ensure the quality, completeness, and consistency of HR data across all systems used by different countries (A ‘Community, Enablon, SESAME).

·       Define and align with local HR teams on data standards, management rules, and expected quality levels.

·       Implement regular data reliability checks and monitor data discrepancies.

·       Act as the HR data reference point for entities and internal stakeholders.

2.  Workforce Data Consolidation

·       Centralize and consolidate all HR and workforce data from various Group entities.

·       Produce consolidated social/workforce reports on a monthly, quarterly, and annual basis.

·       Analyse key HR indicators (headcount, employee movements, absenteeism, Labor costs, benefits, etc.).

·       Provide reliable insights and metrics to support HR and management decision-making.

3.  Reporting & Dashboards

·       Design, produce, and maintain standard and ad hoc HR reports for various HR processes within our company Group.

·       Develop dashboards and KPIs using:

o   Advanced Excel

o   Power BI

·       Ensure clarity, reliability, and automation of reporting wherever possible.

·       Address reporting needs from Group HR, Finance teams, and local HR teams.

4.  Employee Benefits Control & Billing

·       Review and validate billing processes related to:

o   healthcare coverage,

o   insurance/protection schemes,

o   pension/retirement plans.

·       Reconcile invoices with HR data and existing contracts.

·       Identify discrepancies, analyze root causes, and coordinate corrections with relevant teams and providers.

5.  Continuous Improvement & Automation

·       Contribute to the standardization and optimization of HR social control and reporting processes within the SSC.

·       Participate in data consolidation and process automation projects.

·       Develop solutions to improve productivity and reporting reliability (Power BI, Excel automation, data flows).

·       Proactively suggest improvements to tools, processes, and controls.

6.  Stakeholder Coordination & Support

·       Work closely with local HR teams, Finance, and external providers.

·       Support and train users on reporting tools and HR data interpretation.

·       Participate in HR transformation projects (tools, reporting, data).

KEY REQUIREMENTS

Technical Skills

·       Strong experience in social control, HR reporting, or HR data analysis

·       Advanced Excel expertise (Power Query, pivot tables, complex formulas)

·       Strong proficiency in Power BI (data modelling, DAX, dashboards)

·       Good understanding of HR processes and employee benefits

·       Experience in data consolidation and process automation is highly valued

Behavioral Skills

·       Strong analytical mindset and attention to detail

·       High level of accuracy, reliability, and confidentiality

·       Ability to work in an international, multi-country environment

·       Autonomous, well-organized, and results-oriented

·       Strong interpersonal skills and ability to work cross-functionally

Education & Experience

·       Master’s degree (Bac +5) in Human Resources, Finance, Controlling, Data Analytics, or equivalent

·       Minimum 3 to 5 years of experience in a similar role

·       Experience in a Shared Services Centre (SSC) or international environment is a plus

Languages

·       Fluent English required

·       Proficiency in French and/or other languages is a plus